IPTV subscription questions, answered.

One connection means one active stream at a time. If two people need to watch on separate screens at the same time, choose two connections. Installing a player on several devices does not add simultaneous connections.

The amount shown is the total in USD for the selected subscription period. For example, one connection for 12 months costs $59 USD for the full period. Confirm any separate player fee and applicable payment details before committing.

Lemo TVS offers a 24-hour free trial. Send your device and country details to request access. Support confirms the start time and setup instructions; submitting a request does not automatically start the trial.

The exact TV model, operating system, region and player app determine compatibility. Check those details before choosing a plan or buying equipment.

Choose your plan and submit your details directly on this website. We receive the request by email and reply to the address you provide. Support confirms compatibility and the payment and activation process. This website does not take payment or automatically activate an account.

A player app and a service subscription are separate. Some players may have their own licence fee or requirements. Check the official publisher’s terms before installing or purchasing an app.

Contact support with your current plan and the change you need. Confirm the price, start date and renewal arrangements before making a payment. Do not assume renewal is automatic.

Note your device model, app version, when the issue started and any error message. Use the support checks first, then contact us with those details. Do not send passwords or private access links.

Contact Lemo TVS to request a review, including a non-sensitive order reference, purchase date and description of the issue. Read the refund page and confirm the applicable purchase terms before paying.

Share the device model, player version, error message and what you have already tried. Keep passwords, private access links and card details out of the form.

Your device, player, local network and simultaneous connection use can all matter. Test your usual setup and change one thing at a time when investigating a problem.

No. A website confirmation means the request was sent. Support confirms compatibility, payment arrangements and activation separately.